HELP & FAQ

Open Play Nearby, pick a turf and a time, then tap Book. Choose how many slots you want (up to 5 — yours plus friends), pay by UPI and upload the payment screenshot.

No — it's first pay, first in. Slots go to verified payments in the order they arrive, so pay and upload your screenshot as soon as you can. If the match fills before your payment is reached, your booking is declined and refunded.

An SMF admin checks every screenshot against the amount, oldest first. Once approved, your booking shows as Confirmed in My Bookings and we message you on WhatsApp. If the payment can't be verified, the booking is declined with a reason.

Standard slots are ₹210. Some matches are cheaper, and discounts like Bring a Friend can lower the price at checkout — the total you see there is exactly what to pay.

Book more than one slot and the offer appears at checkout. Depending on how the offer is set up, the discount applies to your friends' slots, to every slot, or to one slot — checkout shows exactly which, and how much you save, before you pay.

Prime matches are recorded and run by an SMF coordinator. Only Prime games count towards the ladder, because the recording and the coordinator's sheet are what make the result trustworthy.

After a recorded match, the coordinator uploads the video and tags the players who were there. It shows up on your Game Recordings page.

Yes — the winning team gets Gatorade, and so does the MVP of the match.

There's no self-serve cancellation yet. If SMF cancels a match, pending bookings are released automatically and admins arrange refunds for confirmed ones. For anything else, message us on WhatsApp.